Alarm Room Monitor - First Shift

Job Title: Alarm Room Monitor - First Shift

Location: Framingham, MA

About The Job:

As an Alarm Room Monitor at our Framingham Manufacturing Site, you'll serve as the central hub for real-time facility and utility alarm surveillance of critical and general Facility and Utility alarms. 

You'll monitor multiple building and process control systems simultaneously, coordinate emergency response, and communicate rapidly across a wide network of technicians, engineers, contractors, and safety personnel. This role demands sharp focus, calm decision-making under pressure, and a strong sense of accountability. Ready to be the eyes and ears of our facility? 

Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. 

Main Responsibilities:

Monitor and respond to Building Management System (BMS) alarms 24/7, ensuring timely acknowledgment and appropriate escalation of facility and utility events 

Monitor DeltaV process control system alarms and coordinate response with operations and engineering teams to protect critical manufacturing processes 

Manage and operate the Alarm Notification System, ensuring all relevant stakeholders receive timely, accurate alerts for active alarm conditions 

Monitor the PI System for critical process parameters, identifying trending anomalies and escalating deviations as required 

Log all alarm events, responses, and resolutions in the facility event management system with accuracy, completeness, and appropriate detail to support traceability and reporting 

Coordinate with on-site Facilities Technicians to dispatch, direct, and track alarm response activities across the facility 

Contact area owners and subject matter experts to coordinate technical response for complex, recurring, or critical alarm conditions 

Initiate contact with on-call emergency outsourced contractors (HVAC, electrical, plumbing, controls, Compressed Air, Process Gas Vendors) and manage their site access, response activities, and work completion 

Coordinate with Security personnel for facility access management, emergency response support, and incident management 

Coordinate with the Health, Safety & Environment (HSE) team during environmental or safety-related incidents, ensuring proper notification and documentation protocols are followed 

Maintain continuous situational awareness of all active alarms and ongoing response activities across the facility, managing multiple concurrent events as required 

Conduct thorough shift handover briefings to ensure seamless continuity of monitoring and response activities between incoming and outgoing operators 

About You:

Basic Qualifications:

High School diploma or tech school required.

At least 6 months of professional experience required.

Experience in facility operations, control room monitoring, alarm response coordination, or a related technical role 

Strong computer proficiency with the ability to learn and operate multiple monitoring platforms simultaneously, including BMS, DeltaV, PI System, and alarm management software 

Excellent written and verbal communication skills for clear, accurate documentation and effective coordination with diverse stakeholders across all levels of the organization 

Demonstrated ability to remain calm, prioritize effectively, and make sound decisions under pressure during emergency or high-activity situations 

Strong attention to detail and the ability to maintain focus and vigilance during extended monitoring periods, including overnight shifts 

Demonstrated reliability, accountability, and professionalism in previous roles 

Ability and willingness to work 12-hour rotating shifts including nights, weekends, and holidays as scheduled 

Basic understanding of facility systems (HVAC, utilities, electrical, controls) preferred but not required — training will be provided 

Preferred Qualifications:

Special Working Conditions (Manufacturing & Supply) 

Ability to work a twelve-hour rotating shift schedule (days and nights) including weekends and holidays as scheduled 

Ability to remain seated and attentive at a monitoring workstation for extended periods during a shift 

Ability to respond quickly and move throughout the facility when required to support alarm verification or response activities 

Must maintain constant vigilance and alertness during overnight and weekend shifts 

May be required to don appropriate PPE and enter manufacturing or utility areas for visual verification of alarm conditions 

Why Choose Us:

Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.

Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scale.

Transform lives worldwide by delivering life-changing treatments anywhere, anytime.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.