Surgical Scheduler

Location: NYC Joint & Spine Center- Englewood

Address: 34 S Dean Street, Suite 201, Englewood, NJ 07631

Website: https://nycjointspine.com/

NYC Joint & Spine Center is a leading outpatient surgical facility focused on orthopedic, spine, plastics, podiatry and total joint care. With two well-equipped operating rooms and a collaborative clinical environment, our team delivers efficient, patient-centered care for individuals seeking high-quality surgical treatment close to home. Location is in partnership with Compass Surgical Partners, an ASC Management organization.

Role Summary

The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Schedule

Full time, Monday- Friday (Hours vary)

What You’ll Do

Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs

Monitor schedules, identify conflicts, and communicate changes to appropriate departments

Register patients accurately, verifying demographics, insurance, and required documentation

Collect copayments and input patient information into scheduling and registration systems

Greet patients and visitors; answer phones and respond to in-person and telephone inquiries

Coordinate front desk and reception area activities to support efficient center operations

Assemble and maintain patient medical records and ensure confidentiality

Communicate professionally with patients, families, physicians, and staff (using translators as needed)

Support quality improvement, safety, and risk management initiatives

Maintain organization and cleanliness of the front desk and nourishment areas

Perform clerical and administrative duties, including supply management and record maintenance

Perform other duties as assigned

What You’ll Bring

High school diploma or GED required; healthcare or surgical scheduling experience preferred

Strong organizational, multitasking, and communication skills

Ability to manage competing priorities in a fast-paced healthcare environment

Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

Current BLS certification

Physical Requirements

Ability to lift up to 50 pounds

Prolonged standing, walking, sitting, and frequent use of hands and arms

Ability to bend, stoop, kneel, crouch, or balance as needed