Area Service Sales manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Various outside weather conditions

Job Description

When you're part of ThermoFisher Scientific, you'll do exciting work, and join a

team that values performance, quality and innovation. As part of a successful,

growing global organization, you will be encouraged to perform at your best.

With revenues of more than $40 billion and the largest investment in R&D in the

industry, we give our people resources and chances to create meaningful

contributions to the world. We are looking for a high-reaching Area Service Sales

Manager to join our CMD (Chromatography and Mass Spectrometry Division)

service commercial team.

The position is permanent and based out of Pune. In-person travel to customers

in the assigned regions is required along with service, commercial and other

teams.

This role is ideal for a Science/Engineering graduate with relevant sales,

business development or customer-facing experience, who wants to pursue a

strategic sales and business analysis career at a global company.

What will you do?

Service Commercial Business Management

As an Area Service Sales Manager, you will drive service commercial business

across West2 regions, focusing on contract renewals, warranty

conversions, spares sales, and on-call service business

Manage and grow the service contract portfolio, ensuring high contract

coverage, renewal rates, and profitability across assigned territories

Develop and execute strategies to convert warranty customers to

comprehensive service contracts, maximizing customer lifetime value

Drive spares business through proactive customer engagement and

identification of customer needs with the help of regional service team.

Promote and sell on-call service offerings, qualification activities,

hardware upgrades, software upgrades, and customized service products

to customers.

Handle key customer accounts in the regions, initiating and building

strong customer relationships

Keep track of competition activities in the service commercial business

and develop counterstrategies

Strategic Planning and Execution

Formulate competitive and data-driven pricing quotations aligned with

business objectives

Develop regional business plans for the territories with clear revenue

targets and growth strategies

Coordinate cross-functional initiatives with service delivery, technical,

and commercial teams

Present business reviews and strategic recommendations to senior

leadership

Who we are looking for:

Essential Qualifications and Experience

A degree in Science/Engineering graduate preferred; MBA or relevant

business qualification is a plus

8-10 years of experience in service sales, business development, or

commercial roles, preferably in scientific instruments, analytical

equipment, or life sciences industry

Proven track record of achieving revenue targets and driving business

growth

Experience in managing large customer base.

Skills and Competencies

Proficient in English in read, write and speak; knowledge of Hindi and

regional languages is advantageous

Strong business acumen with ability to analyze data and derive actionable

insights

Advanced proficiency in MS Excel for data analysis, reporting, and

forecasting

Excellent communication and presentation skills to engage and influence

at all levels, from technical users to C-suite executives

Strong negotiation skills with ability to close complex deals

Sales-driven approach; strongly motivated by targets and business

outcomes

Strategic thinking combined with execution excellence

Ability to work independently and manage time optimally to prioritize

and complete tasks

Proven ability to build and maintain long-term customer relationships

Comfortable with frequent travel across region (40-50% travel expected)

Able to adapt to a constantly evolving business environment and changing

market dynamics

Preferred Experience

Experience with CMD products (Chromatography, Mass Spectrometry, or

related analytical instruments)

Background in contract management and warranty programs

Experience in data analytics and business intelligence.

Familiarity with pharmaceutical, biotech, research, or academic

customer segments

What's in it for you:

Excellent career progression opportunities with a large and growing

global organization

Competitive salary, plus annual incentive bonus tied to performance

Opportunity to work with cutting-edge analytical technology in the CMD

division

Comprehensive benefits package including health insurance and

professional development

Exposure to strategic business analysis and cross-functional leadership

Work with a diverse, global team committed to enabling customers to

make the world healthier, cleaner and safer

Location

Pune