iShift Business Enablement – Global Trade services lead

iShift Business Enablement – Global Trade Services Lead

Job summary 

This is a highly specialized role within the Order to Cash function, responsible for enabling SAP GTS trade compliance processes across the iShift program. The position requires deep GTS expertise and close cross-functional collaboration with Customs, Sanctioned Party List Screening (SPLS), and Order to Cash teams to ensure regulatory compliance and standardized GTS deployment and evolution according to the worldwide regulation.  

Lead SAP GTS business enablement activities within the Order to Cash function, collaborating across Customs, SPLS, and O2C teams 

Be GTS business group referent across functions, ensuring consistency and regulatory compliance 

Design and deploy GTS solutions aligned with the S/4HANA roadmap in partnership with Solution delivery and the integrators 

Provide expertise on trade compliance processes: license management, preference determination, sanctions screening, and customs declarations… 

Maintain up-to-date knowledge of international trade regulations and ensure their application in S/4HANA/GTS 

Main responsibilities 

Preparation Phase  

Gather and validate trade compliance requirements across Customs, SPLS, and Order to Cash functions 

Develop and document trade compliance business scenarios covering export, import, and screening processes 

Analyze current GTS landscapes, customs processes, and system configurations 

Conduct regulatory gap analysis and translate findings into detailed business requirements 

Scoping and Design Phase  

Lead gap analysis between current trade compliance processes and the GTS core model, working across Customs, SPLS, and O2C teams 

Present GTS core model to stakeholders covering export control, sanctions screening, and customs management 

Translate regulatory requirements into functional specifications and GTS design documentation (L5/L6) 

Document license management, preference management, and embargo processes in collaboration with customs and legal teams 

Build & Test Phase  

Coordinate K-user testing across Order to Cash export, SPLS, and customs teams as the GTS specialist 

Guide test script execution for sanctions screening, export licenses, customs declarations, and preference determination 

Analyze and prioritize defects against regulatory constraints 

Develop GTS-specific training materials and deliver K-user training on trade compliance processes 

Deploy & Hypercare Phase  

Provide hypercare support as the GTS expert, resolving complex trade compliance issues post go-live 

Monitor regulatory compliance and GTS solution performance metrics 

Manage transition to Business as Usual (BAU) in coordination with Customs, SPLS, and O2C teams 

Continuous Improvement  

Monitor regulatory changes (export control laws, sanctions lists, customs regulations) and assess impact on GTS configuration 

Drive GTS enhancement activities across Customs, SPLS, and O2C functions based on regulatory updates or audit findings 

Track and report on GTS core model adherence and compliance metrics 

Change Management  

Assess and document process changes impacting export operations, screening, and customs functions 

Facilitate stakeholder engagement across Order to Cash, SPLS, and Customs teams to manage regulatory and compliance impacts 

Requirements  

7–10 years' experience in SAP GTS and trade compliance processes 

Extensive GTS implementation experience within S/4HANA environments 

Deep knowledge of export control, sanctions screening, and customs regulations 

Experience with license management, preference management, and restricted party screening 

Familiarity with international trade compliance frameworks (EAR, ITAR, EU dual-use regulations) 

Proven track record as a GTS subject matter expert working across multiple business functions 

Demonstrated experience facilitating and aligning requirements across Customs, SPLS, and Order to Cash teams 

Key Competencies  

Expert SAP GTS module knowledge and S/4HANA integration 

Trade compliance and regulatory expertise 

Strong cross-functional collaboration and facilitation skills 

Ability to translate business requirements across Customs, SPLS, and O2C functions 

Strong analytical and problem-solving skills 

Excellent stakeholder management across customs, legal, and operations functions 

Fluent in English; other languages are a plus 

Strong communication and presentation skills 

Main Interactions   

Internal:  

Order to Cash (hosting function) — export operations teams, K-users and super users 

Sanctioned Party List Screening (SPLS) teams 

Customs and trade compliance teams 

Legal and regulatory affairs 

iShift Program and regional implementation teams 

IT and GTS technical teams 

Change Management team 

Business users 

K-users and super users 

External:  

Implementation partners 

System integrators 

External consultants 

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