For the buyer’s security team
Security is a feature, not a document.
Linkabl serves life-sciences, biotech, pharma, CRO and healthcare workflows — industries where a security review is table stakes. Every claim on this page is grounded in a live production behaviour, not a policy PDF. Ask us to walk through the code path for any of them.
Six operative pillars
Authentication
Auth0 hosted login for every account. Session cookies are HttpOnly + Secure. SAML SSO available on Agency tier. API tokens (for the Chrome extension) are scoped to a single user, revocable in one click, and never returned in list responses.
Tenant isolation
Every candidate, job, submission and HR contact query runs through orgScope + visibilityScope. Cross-tenant leaks are the class of bug we treat as critical — Day 72's Cmd-K scoped-search fix explicitly proved candidate + job facets read 0 across orgs after the shipped rule.
PII redaction on error tracking
lib/observability/scrub.ts scrubs sensitive field names and stripped identifiers from every Sentry error report — including the thrown exception message. Browser tracing and session replay stay off unless the analytics consent category was granted.
GDPR + consent
Every captured email records a lawful basis in the candidate's own words. The consent-holds queue makes a human decide per candidate before invitation. Article-15 data export includes AI screening detail, interview assessments and recruiter notes — deliberately more than the softened portal view.
Deliverability + rate limiting
One email chokepoint enforced by a build-scanning smoke test that fails the build if any function other than sendResend calls Resend directly. Postgres-backed rate limits on signup, hire and join. A circuit breaker halts sending automatically when 24h bounce rate crosses 10%.
Data at rest + in transit
Postgres on managed Railway infrastructure. TLS 1.2+ enforced everywhere. Backups continuous; point-in-time recovery. Uploaded résumés and documents stored in AWS S3 with presigned URLs for retrieval — never bare public links.
Compliance posture
Honest labels — a shipped-and-verified feature is Compliant; work committed and underway is In progress; anything requiring your specific engagement to arrange is By arrangement.
GDPR
CompliantData export (/dashboard → data export), right-to-erasure supported per candidate, consent basis recorded per email, DPA available on request.
SOC 2 Type II
In progressAudit engaged with Vanta. Controls list available on request under NDA. Expected completion Q1 2027.
HIPAA
By arrangementNot required for staffing metadata by default. If your engagement handles PHI, contact sales for a BAA and a private-VPC deployment.
21 CFR Part 11
By arrangementFor clinical-research candidates who touch validated systems on your side. We support the audit-trail export they need; we don't sign attestations for your validated workflows.
Diligence pack + DPA
For enterprise reviews, we send a diligence pack (architecture diagram, sub-processor list, controls list, DPA) under NDA. Book a call — we’ll route it to security-review the same day.